HOME Style + Decor offers free curbside freight on all orders above $50.00 and we try and upgrade to Threshold delivery if possible.

What shipping is right for me?

While nothing beats free shipping, there are factors to consider when purchasing your items.

Service Levels and Standards.

Set forth below are the service levels and standards for the particular types of Freight and Shipping Services offered by Home Style and Decor. All of the following service levels and standards are subject at all times to changes that Carriers within the Freight Club Network. Subject to the foregoing, Shipments made based on the types of Freight and Shipping Services listed below shall be made in accordance with the applicable terms and conditions therefor set forth below:

a. Parcel Service. USPS, UPS and FED EX

Parcel Service (also known as Ground Delivery Service) will only be available for Parcels and any non-Freight Shipments. A signature upon delivery of Shipments under Parcel Service is not required for shipments with a declared value of less than $650 as such Shipments are delivered to the Consignee’s front door or in an area deemed safe at the address provided without the scheduling of a specific a delivery date.

b. Curbside Standard Freight Delivery.

Curbside Standard Freight Delivery applies to Shipments exceeding dimensions and the weight threshold of Parcel Service, described above, and is for Freight. Delivery will only be made to the curb of the residence or commercial location (and, in the case of commercial locations, to the location’s receiving dock). The Shipment will be delivered in its original packaging and no assembly of the item being shipped will be provided. The Consignee (Customer) is expected to inspect the packaging and the Shipment when the driver or other delivery-persons for the Carrier are onsite and to indicate any irregularities, damage or loss in the Proof of Delivery Deliveries will not be scheduled with the Consignee and a signature will not be required for the Consignee to accept the Shipment.

c. Basic Threshold Delivery

Basic Threshold Delivery applies to Shipments exceeding dimensions and the weight threshold of Parcel Service, described above, and is for Freight. This service is also referred to as Porch Service for some providers. The delivery will be left at the consignee’s front door or the first dry area of the residence or commercial location (and for commercial locations, such service can include delivery to the location’s receiving dock). The Shipment will be delivered in its original packaging and no assembly of the item being shipped will be provided. The driver or other delivery-persons for the Carrier will have no responsibility to move the Shipment into the Consignee’s home or business, nor will such persons assist with the unpacking or setup of the items in the Shipment. The Consignee is expected to inspect the packaging and the Shipment and contact Freight Club immediately for any noticeable damage seen on the packaging and/or the item itself. Deliveries will not be scheduled with the Consignee and a signature will not be required.

d. Threshold Delivery

Threshold Delivery applies to Shipments exceeding dimensions and the weight threshold of Parcel Service, described above, and is for Freight. Deliveries are completed through the front door of the residence or commercial location (and for commercial locations, such service can include delivery to the location’s receiving dock). The Shipment will be delivered in its original packaging and no assembly of the item being shipped will be provided. The driver or other delivery-persons for the Carrier will have no responsibility to move the Shipment into the Consignee’s home or business, nor will such persons assist with the unpacking or setup of the items in the Shipment. The Consignee is expected to inspect the packaging and the Shipment when the driver or other delivery-persons for the Carrier are onsite and to indicate any irregularities, damage or loss in the Proof of Delivery . Deliveries will be scheduled with the Consignee and a signature will be required for the Consignee to accept the Shipment.

e. Room of Choice

Room of Choice deliveries are completed when the Carrier moves the Shipment to the Consignee’s room of choice within the Consignee’s residence or business. This may include carrying the Shipment up to two flights of stairs from the front door of a residence or a commercial location (and, in the case of a commercial location, receiving dock). The Shipment will be maintained in its original packaging and no assembly is provided with this service. Deliveries will be scheduled with the Consignee and a signature will be required to accept the Shipment.

f. White Glove with Packaging Removal $195.00

White Glove with Packaging Removal shall entail the Shipment being placed in the Consignee’s room of choice within the residence or business. This may include carrying the Shipment up to two flights of stairs from the front door of a residence or a commercial location (and, in the case of a commercial location, receiving dock). The Shipment will be unpacked and the packaging will be removed. Deliveries will be scheduled with the Consignee and a signature will be required to accept the Shipment.

h. White Glove with Light Assembly $195

White Glove with Light Assembly entails delivery of a Shipment to inside the Consignee’s residence or commercial location and to the Consignee’s room of choice. This may include carrying the Shipment up to two flights of stairs from the front door of a residence or a commercial location (and, in the case of a commercial location, receiving dock). The Shipment will be unpacked, light setup not exceeding 30 minutes will be performed, and packaging will be removed. Light setup includes the use of basic tools. For example, (1) parts may be screwed or bolted together, (2) set next to each other, or (3) on top of each other. Deliveries for this service will be scheduled with the Consignee, and a signature of the Consignee will be required to accept the Shipment.

TO THE TRADE *

 

 

IF A PROBLEM OCCURS

Things happen ! Trucks break down. Driveways are too narrow...Help us schedule a smooth delivery by assuming that the largest truck will be heading your way, while you are not home on a rainy day. We can handle almost anything if we know about it in advance.

And if you see damage and there is any possibility of your item not being perfect, DO NOT SIGN FOR IT, ACCEPT IT and HOPE FOR THE BEST. Drivers do have time to wait while you inspect. They cannot ask you to sign and leaving notes on the receipt is not the same as sending it back.

PROTECT YOURSELF because Federal Highway Administration rules favor the carriers.

Reach out to us ASAP- we are happy to be the bad guy if one is needed. Our 24 hour emergency line is 410-667-0562.

* TRADE SHIPPING IS ALL OF THE ABOVE BUT HOME Style and Decor only pays the first 10%.